Privacy policy
Your privacy is important to us. At Erasmus Life Housing, we are committed to protecting your personal data and making sure you know how it is used.
1. Who we are
Erasmus Life Housing is the official accommodation platform of Erasmus Life Lisbon, in partnership with Bookaroom. We act as intermediaries between students and property owners to facilitate the accommodation booking process in Portugal.
2. What data we collect
- Full name
- Email address
- Phone number
- Nationality
- Check-in and check-out dates
- Payment information (via secure platforms)
- Accommodation preferences
- Browsing data (cookies, IP, approximate location)
3. How we use your data
- Process accommodation requests and bookings
- Communicate with you about your stay
- Personalize your experience on our platform
- Send you relevant information about Erasmus services
- Fulfill legal and tax obligations
We never sell your data to third parties.
4. Data sharing
- Property owners, for reservation management
- Payment partners, such as secure transaction platforms
- Legal authorities, if required by law
All partner entities are required to comply with data protection standards.
5. Storage and security
We store your data on secure servers, with restricted access, for as long as necessary to provide our services and comply with legal requirements. We use security protocols to protect your data from unauthorized access.
6. Your rights
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to the use of your data for marketing purposes
You can exercise these rights by sending an email to privacy@erasmuslifehousing.com.
7. Cookies
We use cookies to improve your browsing experience. You can manage or disable cookies in your browser settings.
8. Changes to this policy
We reserve the right to update this Privacy Policy whenever necessary. Changes will be posted on this page with an updated review date.